Scrip Chat - GreeChat (2024)

FAQs

What is scripted chat? ›

Chat scripts function as guides for representatives to get the ball rolling in conversations. But chat scripts can also double up as proactive messages in high-performing pages. You can use these messages to start conversations with website visitors even before they reach out to you.

If you type the slash command "/script" in the chat box, you can follow it with one or more valid Lua language statements (i.e. a script). you can enter scripts as part of macros, by putting one or more "/script" commands in your macro.

Chat scripts are strings of text used to send commands for modem dialing, logging in to remote systems, and initializing asynchronous devices connected to an asynchronous line. Note On a router, chat scripts can be configured only on the auxiliary port.

Live chat offers human-to-human communication and adds empathy to support conversations, while chatbots elevate the support experience by offering quick answers and automating responses to support queries. Live chat and chatbots work together to provide a high-quality customer support experience to your customer.

The chatbot searches its database of pre-programmed responses for a relevant answer. The response is then sent back to the user via the user interface. The user can then choose to respond further and the process repeats until the conversation ends.

Mya is an example of an AI chatbot recruiting assistant. It uses NLP and machine learning to automate recruiting processes. This type of chatbot automation is a must-have for all big companies. Especially the ones that receive more than a million job applications every year.

To use a chat command, you just send a normal message to chat like ! Command , where Command is the name of the chat command.

What is a chat script? ›

ChatScript is a combination Natural Language engine and dialog management system designed initially for creating chatbots, but is currently also used for various forms of NL processing. It is written in C++. The engine is an open source project at SourceForge. and GitHub.

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Chat routing feature helps you to prioritize and route incoming chats to the right operators based on rules and conditions that are easy to set up. Chats can be automatically routed to operators currently handling the least amount of chats or they can go to a queue from which operators can pick them up.